Customer support 

Telephone: +84 912 685 141
Email: vietnamvisabooking@gmail.com
Syke: vietnamimmigration

Privacy policy

Your personal information is protected with us.
We are committed to safeguarding the privacy of our website visitors, as set out in this privacy policy. By applying for a visa to Vietnam with vietnamvisa.dept.vn, you agree to accept the following conditions of our privacy statement.

1. What information do we collect?

We will collect, store and use the following kinds of personal data: information that is required to complete a visa application such as your name, passport number, date of birth and date of arrival in Vietnam.

2. Using your personal data

Personal data submitted on this website will be used for processing the visa approval letter by Vietnam visa DEPT.

Once the service is completed and the approval letter is sent to the applicant, the information and record of the applicant will be automatically deleted. Vietnamvisa.dept.vn is not to be held accountability and responsibility for the problems and claims associated with personal data and privacy issues.

Special note: Vietnam visa approval letter is usually issued in group and therefore, you may find your name, passport number and date of birth in the same letter as other people. Only under special circumstances, request for an individual approval letter should be sent to our email address vietnamvisabooking@gmail.com. Vietnamvisa.dept.vn is not to be held accountability for any issues arising from the group approval letter.

3. Policy amendments

We reserve the rights to update or amend this privacy policy anytime by posting a new version on our website. You should check this page occasionally to ensure you are aware of these changes.

4. Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

5. Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated. Once the approval letter is issued by Vietnam Immigration Department, you cannot update the information but reapply for a new visa.

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Contact us

  • ONLINE SUPPORT

  • Telephone:+84 912685141
  • Email:vietnamvisabooking@gmail.com
  • Office

  • Address: 101 Lang Ha street, Dong Da district, Hanoi
  • Working time: From 8:00 to 17:00 GMT+7 (Monday - Friday)
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